Introduction
Graphic Burn is an e-commerce store that sells artworks, designs, and merchandise created by artists and designers. We are committed to protecting the privacy and security of our customer’s personal information and ensuring that it is used in a responsible and ethical manner. This privacy policy outlines how we collect, use, store, and share the personal information of our customers.
Types of Personal Information Collected
Graphic Burn collects the following types of personal information from our customers:
- Contact information: Name, email address, mailing address, and phone number
- Payment information: Credit card or other payment information used to make purchases
- Account information: Login credentials, order history, and account preferences
- Customer feedback: Comments and feedback provided through our customer support channels
Use of Personal Information
Graphic Burn uses the personal information collected from our customers for the following purposes:
- Processing and fulfilling orders: To process and fulfill orders, we need to have access to our customers’ contact and payment information.
- Providing customer support: To provide customer support, we need to have access to our customers’ account information and feedback.
- Improving our products and services: To improve our products and services, we may use customer feedback to identify areas for improvement.
- Marketing and promotional activities: To keep our customers informed of new products and promotions, we may use their email addresses and mailing address to send marketing and promotional materials.
Storage of Personal Information
Graphic Burn stores the personal information of our customers in secure servers located in the United States. We have implemented appropriate security measures to protect personal information from unauthorized access, misuse, or disclosure.
Sharing of Personal Information Graphic Burn does not share the personal information of our customers with third parties, except as described below:
- Service providers: We may share the personal information of our customers with service providers, such as payment processors, shipping companies, and customer support providers, who assist us in providing our products and services. These service providers are required to use personal information only for the purpose of providing the services they are contracted to provide.
- Legal authorities: In certain circumstances, such as in response to a lawful request by a law enforcement agency or in accordance with applicable laws, we may be required to disclose the personal information of our customers.
Access to Personal Information
Graphic Burn provides our customers with the ability to access, update, and correct the personal information stored in their accounts by logging into their accounts and making the necessary changes.
Data Retention Graphic Burn retains the personal information of our customers for as long as it is necessary to fulfill the purposes outlined in this privacy policy, or as required by law.
Changes to this Privacy Policy Graphic Burn reserves the right to update this privacy policy from time to time to reflect changes in our practices or to comply with changes in the law. We will notify our customers of any material changes to this privacy policy by posting the updated policy on our website.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.
Contact Us
If you have any questions or concerns regarding this privacy policy, or if you would like to request access to or correction of your personal information, please contact us at support@graphicburn.com.